All Episodes
Displaying 1 - 20 of 137 in total
How to Get More Hotel Reviews: 5 Simple Ways to Earn 5 Five-Star Reviews-137
How to Get More Hotel Reviews: 5 Ways to Earn Five-Star Reviews Why do some independent hotels consistently earn five-star reviews while others with equally good room...
Hotel Guest Communication Mistakes: 7 Errors That Cost You Five-Star Reviews-136
Hotel Guest Communication: 7 Mistakes That Cost You Five-Star Reviews What if the difference between a four-star and five-star review isn't your room, breakfast or fa...
Hotel Guest Communication: What Guests Remember Most About Your Stay-135
Your Independent Hotel Blueprint https://hotelierhelpcast.com/hotelier-helpcast-pdf-download Use the Blueprint to identify practical opportunities to improve your gu...
5 Ways to Make Hotel Guests Feel Special (Without Spending More)-134
New This Week Guest Experience Audit Checklist Walk through your hotel from your guest’s point of view and discover the small friction points that could be affecting...
How to Create a Memorable Guest Experience at Your Hotel-133
New This Week Guest Experience Audit Checklist Walk through your hotel from your guest’s point of view and discover the small friction points that could be affecting...
How to Build a Repeatable Revenue System for Your Independent Hotel-132
How to Build a Repeatable Revenue System for Your Independent Hotel What if your hotel revenue became predictable instead of stressful? In this episode of Hotelier H...
What Is the Simplest Hotel Revenue Strategy You Can Implement This Week?-131
Why Your Hotel Might Be Busy But Still Not Making Enough Money Most independent hotel owners believe more bookings automatically lead to more profit. The reality is ...
How Hotel Pricing Actually Works (Without the Jargon)-130
"Ever feel like your hotel is full... but your profits still feel empty?" In this episode of Hotelier Helpcast, we break down one of the most misunderstood topics in ...
How to Stop Hotel Pricing Mistakes That Drain Profit Every Week-129
Ever feel like your hotel is busy… but profit still feels tight? This week on Hotelier Helpcast, Gerry MacPherson explores the hidden hotel pricing mistakes that quie...
Hotel occupancy problems: Why your rooms aren’t filling (even when you’re busy)-128
Busy Hotel, Empty Rooms: The Real Occupancy Problem Your hotel feels busy… but occupancy still feels inconsistent. In this episode, Gerry MacPherson breaks down one ...
Financial Warning Signs Every Hotel Owner Should Know Before It's Too Late-127
Free Resource 📘 Download Your Independent Hotel Blueprint: https://hotelierhelpcast.com/hotelier-helpcast-pdf-download Jonathan Cooper on Protecting Your Business ...
How to Stop Being the Hotel Bottleneck and Build an Exit Plan That Works-126
You Are the Bottleneck: The Hotel Exit Plan Most Owners Need What if your hotel could run smoothly without you solving every problem? In this week’s Hotelier Helpcas...
How to Standardise Hotel Operations in Week One Without Overwhelming Your Team-125
Install Your First Hotel System This Week What if the real problem in your hotel isn’t your staff… but the lack of systems? In this week’s Hotelier Helpcast episode...
How to Create a Weekly Hotel Rhythm (What to Do First as an Owner-Operator)-124
Guest complaints are not the real reason hotels lose guests. 👇 FREE RESOURCES 📘 Your Independent Hotel Blueprint https://hotelierhelpcast.com/hotelier-helpcast-pd...
How to Fix Hotel Bookings, Time, and Stress With the 3 Fixes Framework-123
Guest complaints are not the real reason hotels lose guests. 👇 FREE RESOURCES 📘 Your Independent Hotel Blueprint https://hotelierhelpcast.com/hotelier-helpcast-pd...
How to Stop Losing Guests at the Front Desk (Even When Complaints Keep Coming)-122
Guest complaints are not the real reason hotels lose guests. 👇 FREE RESOURCES 📘 Your Independent Hotel Blueprint https://hotelierhelpcast.com/hotelier-helpcast-pd...
How Do You Stop Your Front Desk Running Your Hotel?-121
Sign up for the Free “FROM CHAOS TO CONTROL: The 3 Fixes Every Hotel Owner Needs” webinar. https://app.meetvio.com/webinar/registration/68c02baf2457d0900f831e6d Gra...
Why Do Properties Struggle Without Hotel Systems (And How to Take Back Control)?-120
Sign up for the Free “FROM CHAOS TO CONTROL: The 3 Fixes Every Hotel Owner Needs” webinar. https://app.meetvio.com/webinar/registration/68c02baf2457d0900f831e6d Gra...
Why Do Independent Hotel Owners Feel Behind All the Time?-119
Sign up for the Free “FROM CHAOS TO CONTROL: The 3 Fixes Every Hotel Owner Needs” webinar. https://app.meetvio.com/webinar/registration/68c02baf2457d0900f831e6d Gra...
How Hidden Daily Decisions Quietly Drain Independent Hotel Owners-118
Sign up for the Free “FROM CHAOS TO CONTROL: The 3 Fixes Every Hotel Owner Needs” webinar. https://app.meetvio.com/webinar/registration/68c02baf2457d0900f831e6d Gra...
